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종합병원 수간호사들의 대인관계 경험

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Affiliated Author(s)
이병숙
Alternative Author(s)
Lee, Byoung Sook
Journal Title
성인간호학회지
ISSN
1225-4886
Issued Date
2009
Keyword
Qualitative researchSupervisory nursingInterpersonal relationsCommunicationInterdisciplinary communication
Abstract
Purpose: The purpose of this study was to understand the experiences of interpersonal relationships of head nurses in interacting with others in general hospital settings. Methods: The data were collected by individual in-depth interviews from seven head nurses and were analyzed using qualitative content analysis. Results: Five major categories emerged and they represent a major strategy according to five different groups of interacting people. ‘Establishing trust’ was identified as the key strategy in dealing with patients and family members. ‘Embracing with sisterly love’ and ‘helping with self-defense’ were major strategies for subordinate nurses and physicians, respectively. ‘Respecting and recognizing’ was the main approach for other professionals such as dietitians and ‘emphasizing rules and educating’ were a major one for non-professionals. Head nurses paid more attention and made efforts in dealing with their subordinate nurses than with other groups of people, because they felt the most difficulty in their relationship with subordinate nurses. Conclusion: The results of the study showed that head nurses employ unique strategies in interacting with different groups of people to increase the efficiency of communication. This study would help nurse administrators establish an effective program for improving interpersonal relationships of head nurse.
Alternative Title
Experiences of Interpersonal Relationships among Head Nurses in General Hospital Settings
Department
Dept. of Nursing (간호학)
Publisher
College of Nursing
Citation
이명선 et al. (2009). 종합병원 수간호사들의 대인관계 경험. 성인간호학회지, 21(3), 324–338.
Type
Article
ISSN
1225-4886
URI
https://kumel.medlib.dsmc.or.kr/handle/2015.oak/36639
Appears in Collections:
2. College of Nursing (간호대학) > Dept. of Nursing (간호학)
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