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의료기관 내 간호사와 의료기사·행정직원 간 상호관계인식에 관한 연구

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Author(s)
김대현김현진오주리
Keimyung Author(s)
Kim, Dae Hyun
Department
Dept. of Family Medicine (가정의학)
Journal Title
의료커뮤니케이션
Issued Date
2014
Volume
9
Issue
2
Keyword
Nurse-technologistNurse-administration staffTechnologist-administration staffRelationshipBarrett-lennard questionnaire
Abstract
Purpose: This study aimed to analyze the relationship among nurses, technicians and administrative staffs
including from small offices to large university hospital.
Methods: A total of 483 workers in hospitals (245 nurses, 136 technicians and 102 administrative staffs) were
recruited for this study. The relationship level was measured with Barrett-Lennard relationship Questionnaire.
Results: The results were as follows: 1) Nurses' regard from technicians and technicians’ congruence from
administrative staffs was significantly high. 2) Nurses’ regard and understanding from technicians was
significantly higher compare to administrative staffs. Technicians' regard and un-conditionality from
administrative staffs also higher compare to nurses. Administrative staffs’ regard and congruence from technicians
was significantly higher compare to nurses. 3) ‘regard’, ‘empathic understanding’ and ‘congruence’ domain
scale were lower in nurses compare to technicians and administrative staffs (9.30±14.46, -.050±10.32, 5.17±9.91).
4) relationship scales were higher in primary care clinics compare to larger hospitals.
Conclusion: Nurses, technicians and administrative staffs should recognize the verbal and nonverbal factors
that affect their relationship and try to develop relationship enhancing program. Implications and suggestions
to further research are discussed.
Alternative Title
A Study on the Relationship Perception among Nurses, Technicians and Administrative Staffs in Medical Institution
Keimyung Author(s)(Kor)
김대현
Publisher
School of Medicine
Citation
김대현 et al. (2014). 의료기관 내 간호사와 의료기사·행정직원 간 상호관계인식에 관한 연구. 의료커뮤니케이션, 9(2), 155–171.
Type
Article
ISSN
1975-888X
URI
https://kumel.medlib.dsmc.or.kr/handle/2015.oak/36833
Appears in Collections:
1. School of Medicine (의과대학) > Dept. of Family Medicine (가정의학)
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