계명대학교 의학도서관 Repository

일반간호사의 조직 내 의사소통 유형과 직무만족 및 간호업무성과의 관계

Metadata Downloads
Author(s)
서이아박경민이병숙
Keimyung Author(s)
Park, Kyung MinLee, Byoung Sook
Department
Dept. of Nursing (간호학)
Journal Title
한국보건간호학회지
Issued Date
2003
Volume
17
Issue
2
Keyword
Types of CommunicationJob SatisfactionNursing Performance
Abstract
This study attempts to investigate the relations between the types of communication, the job satisfaction. and the nursing performance of the staff nurses. The subjects of this study were the 114 nurses working in general wards, intensive care units, and the emergency rooms of the general hospital in Kyongbuk province. They were asked to answer the questionnaires as regards the types of communication and job satisfaction, and their performance of nursing, and these were evaluated by the head nurses, and their direct seniors. The data were collected for 10 days from the September 17 to 26, 2002. According to the purpose of the study, descriptive analysis, ANOVA. Pearson correlation coefficient, and stepwise multiple regression were applied for the data analysis using SPSS 10.0. The results are as follows :
1. The types of communication of staff nurses showed that the upward communication was 3.12±0.56. the downward communication was 3.56±0.42. the horizontal communication was 2.98±0.44. and the informal communication was 2.59±0.49. It showed that the most frequent communication was the downward communication. 2. In terms of the job satisfaction, there was significant difference according to the length of the period working for one ward (F=5.95, p=0.003), 3. The performance of nursing was significantly different according to the age (F=23.52, p=0.000), the working duration as a nurses (F=21.9, p=0.000), the types of nursing unit (F=5.33, p=0.002), and the working duration in present nursing unit (F=15.87, p=0.000). 4. In terms of communication type, the job satisfaction was associated with quality of the upward communication (F=6.23, p=0.003), the downward communication (F=5.78, p=0.004), and the horizontal communication (F=11.73, p=0.000) There were no association between the types of communication and the performance of nursing. 5. There was a positive correlation between the communication and the job satisfaction. And the downward communication (r=0.398) showed the greatest correlation with the job satisfaction. There was no statistically significant correlation between the communication and the performance of nursing. And the upward communication (r=-0.058) showed a negative, though not significant correlation with performance of nursing. 5. There was a positive correlation between the communication and the job satisfaction. And the downward communication (r=0.398) showed the greatest correlation with the job satisfaction. There was no statistically significant correlation between the communication and the performance of nursing. And the upward communication (r=-0.058) showed a negative. though not significant correlation with performance of nursing. 6. The stepwise multiple regression result showed that the downward communication accounts for 15.8% (p=0,000) of the job satisfaction.
Alternative Title
Relations Between the Types of Communication and, Job Satisfaction and Nursing Performance in Staff Nurses
Keimyung Author(s)(Kor)
박경민
이병숙
Publisher
College of Nursing
Citation
서이아 et al. (2003). 일반간호사의 조직 내 의사소통 유형과 직무만족 및 간호업무성과의 관계. 한국보건간호학회지, 17(2), 317–332.
Type
Article
ISSN
1226-0290
URI
https://kumel.medlib.dsmc.or.kr/handle/2015.oak/37090
Appears in Collections:
2. College of Nursing (간호대학) > Dept. of Nursing (간호학)
공개 및 라이선스
  • 공개 구분공개
파일 목록

Items in Repository are protected by copyright, with all rights reserved, unless otherwise indicated.