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외국인 의료서비스 향상을 위한 주요 요소: 델파이 연구

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Author(s)
이현희이병숙
Keimyung Author(s)
Lee, Byoung Sook
Department
Dept. of Nursing (간호학)
Journal Title
간호행정학회지
Issued Date
2012
Volume
18
Issue
2
Abstract
Purpose: This study was performed to identify the key elements for the improvement of
healthcare services for foreigners in Korea. Method: Delphi technique was used for this
study. As the members of an expert panel for this study, 32 healthcare professionals,
who were physicians, nurses, administrators, and care coordinators, with at least 6
months of experiences in international clinics and healthcare services in five metropolitan
areas in Korea participated. Data collections were conducted three times from August to
October, 2009. The priority and the importance were analyzed using descriptive statistics
in SPSS Win 15.0. Result: The key element selected most frequently by the experts
was the ‘Healthcare providers’ abilities for foreign languages’ followed by ‘Guidelines for
facing medical accidences and disputes’, ‘Information and guide for healthcare services
written in English’, ‘Informed consent preventing medical disputes’, ‘System of healthcare
service fees for foreigners’. Conclusions: The key elements for the improvement of
healthcare services for foreigners in Korea were mostly the requirements for effective
communication with the foreign clients and the systemic support. The key elements
identified in this study can be applied usefully for the development of strategies to
improve the quality of healthcare services for foreigners.
Alternative Title
Key Elements for the Improvement of Healthcare Services for Foreigners in Korea: A Delphi Study
Keimyung Author(s)(Kor)
이병숙
Publisher
College of Nursing
Citation
이현희 and 이병숙. (2012). 외국인 의료서비스 향상을 위한 주요 요소: 델파이 연구. 간호행정학회지, 18(2), 137–145. doi: 10.11111/jkana.2012.18.2.137
Type
Article
ISSN
1225-9330
DOI
10.11111/jkana.2012.18.2.137
URI
https://kumel.medlib.dsmc.or.kr/handle/2015.oak/37301
Appears in Collections:
2. College of Nursing (간호대학) > Dept. of Nursing (간호학)
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